How your boxes are set up, and how they keep data safe
What goes in your office, how it connects, and what protects your client data. Written for you and for whoever checks your IT.
No server room needed
Your boxes sit on a desk or shelf in your office. A UPS (a battery backup) keeps them running through a short power cut. Unless you choose air-gapped, an encrypted copy goes to the cloud each night.
Already have a server rack? We fit your boxes on a shelf in it.
You choose what touches the internet
Should your team be able to open things from outside the office? Pick one of three options. You can change this later.
Backups: hourly snapshots on the box and a nightly encrypted cloud backup.
Good for: companies whose staff work from home or visit clients a lot.
Backups: hourly snapshots on the box and a nightly encrypted cloud backup.
Good for: most accounting companies. Everyday work from anywhere, sensitive records stay in the office.
Backups: hourly snapshots on the box, plus a backup box in your office (needed when air-gapped, at extra cost).
Good for: the strictest privacy. We can't help remotely, so all our help is on site.
Works like the online tools you use today. Your team signs in and opens files from the office, from home or on the road. The files stay on your box in the office.
From home or on the road
- Everyday files
- E-signing
- Sensitive records
- AI box
Staff outside the office sign in and connect over an encrypted link.
Only in the office
- Nothing. Everything also opens from outside.
You decide what opens from outside and what stays office only. For example: everyday files from anywhere, sensitive records and the AI box only in the office.
From home or on the road
- Everyday files
- E-signing
Staff outside the office sign in and connect over an encrypted link.
Only in the office
- Sensitive records
- AI box
Just an example. You pick the side for each tool.
After setup, your boxes are cut off from the internet. No one outside the office can reach them, and your team uses them only in the office.
Not available
- E-signing
- Documents by email
- Sign-in with an outside login
- Cloud backup
- Industry updates
These all need the internet. Updates come on a drive: we bring it if we support you, or you apply them yourself.
Only in the office
- Everyday files
- Sensitive records
- AI box
How your data is protected
Built on proven open source. We set it up and lock it down. Where you have a choice, like how the box connects or where backups go, we do it your way.
On your premises
The box runs on hardware you own, in the US.
Files, records and activity logs stay on the box in your office, not in someone else's cloud. Only the encrypted backup leaves. Air-gapped, nothing leaves.
Your choice of internet
Connected, split or air-gapped.
You decide what staff can open from outside the office. On a split setup, the office-only side can't reach the internet at all. You can change this later.
One login per person
Linked to the work login you already use, or one we set up.
Each person signs in once for every tool on the box. Remove someone once and their access ends everywhere.
Our access, your rules
Logged, and you can switch it off.
If we support you, our team keeps access to look after the box. Every session is logged, and you can switch it off. If not, we remove our access at handover.
Encrypted on disk
If the box is taken, the data can't be read.
The disks are encrypted. The box unlocks itself only in your office, so it restarts without anyone typing a password. Anywhere else, it stays locked.
Tested backups
A restore works when you need it.
Backups run on their own and are encrypted before they leave the box. If we support you, we test a restore every quarter.
Who did what
Who signed in and what they did.
The box records sign-ins and what people opened or changed, for as long as you choose. Useful for your data protection duties, and for "who deleted this file?".
Updates applied and checked
Security updates, checked after each one.
If we support you, we apply security updates and check the box still works after each one. If not, you run them yourself, or call us and pay per fix.
What we handle, and what stays with your company
Personal data stays on hardware you own in the US. Only the encrypted backup goes to a data centre there. The legal duties stay with your company, so check with your lawyer.
What we set up
If we support you after handover, we keep these running.
Stays with your company
Your duties under the Privacy law, each linked to the regulator's own guidance.
Plug it in. We do the rest.
- Step 1
Your box is ready
Ours, from a retailer, or your own machine.
- Step 2
Plug it in
In your office: power, network, then run our installer.
- Step 3
We set it up remotely
Software, sign-in and your documents.
- Step 4
We lock it down
We test the backups and limit our own access.
- Step 5
You own it
The box and everything on it.
Short videos and clear guides
Staff learn at their own pace. Made for your setup, and updated when it changes.
Warranty
If our setup work has a fault, we fix it free. If the hardware fails, we handle the claim under the maker's warranty. Full terms are in your service agreement.